If you experience abnormal sound problems, you can check the screen and cables one by one by following the steps in this document.
You can also copy the video link to your browser off to see the detailed video tutorial: https://youtu.be/QKJVoJlUpiU
Or scan the QR code of the video to watch it:
Step 1: Click CAR INFO on PEMP home page to enter the OEM system, check whether the OEM system can be displayed normally.
Step 2:If the OEM system displays abnormally, refer to the documentation on how to handle abnormal OEM system displays or contact Customer Service.
Step 3: If the OEM system displays properly,press the FM/AM button and check that the radio is producing sound.
Situation A: If there is no sound from the radio after pressing the FM/AM button .
Please refer directly to the method of B-7 and B-8 in case B to check your cables.
Situation B: If the radio sounds when the FM/AM button is pressed .
B-1: If there is sound coming from the radio, click Multimedia-External Devices, then select Multimedia Mode as AUX Front.
B-2: If you are connected to OEM Bluetooth, disconnect OEM Bluetooth and delete the connection history.
B-3: Set AUX auto switching to off.
If you have a Qualcomm 680/685 screen, the setup path is Settings - System - AUX Settings.
If you have a Qualcomm 662/8953 screen, the setup path is Settings - Factory - 070305 - Vehicle - AUX Switching Modes.
B-4: The default sound of AUX mode is rather low, please try to adjust the sound greatly by using the sound adjustment knob.
B-5: Connect one end of the supplied AUX cable to the AUDIO OUT port on the IOS harness; The other end connects to the car's AUX IN (usually located at the armrest box).
B-6: Some cars have fiber optic cable on OEM ISO harness, if your OEM ISO harness has fiber optic cable, please transfer it to PEMP ISO harness.
B-7: Check the ISO harness plugs and re-unplug and re-insert the plugs .
B-8: Check the power cable and LVDS cable on the back of the screen and unplug and re-plug them.
1 Kommentar
Still no sound after following steps