1.Problem Description
Many customers ask when purchasing a PEMP device: How do I install the PEMP device after purchase? Is self-installation supported?
2. Installation Support
1. Installation Materials
1.1. Printed Installation Flowchart: A detailed printed installation flowchart is included in the product packaging. It outlines key steps for each operation, instructions for connecting wiring harnesses, and important precautions, allowing you to follow the process step by step.
1.2. Video Installation Tutorial: The flowchart includes a dedicated QR code. Scan the code to be redirected to YouTube, where you can watch the complete installation video and gain a clear understanding of the entire installation process.
2. Dedicated After-Sales Technical Support
We have a professional after-sales technical team to provide you with full installation support:
If you encounter any issues during installation (such as harness connection, function debugging, troubleshooting, etc.), you can contact us at any time through the official after-sales channel;
Our technical team will provide 1-on-1 online guidance to help you complete the installation and debugging and ensure the normal operation of the device.
3.After-Sales Support
If you have any further questions, please contact our official customer support team for technical assistance:
(After-sales email:service@pempcar.com)
