Pre-Sales

How long does it take to ship a package?

How long does it take to ship a package?

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1.Problem Description 

Many customers purchasing PEMP products ask:

"How long will it take for my package to arrive at my country?"

2.Shipping Methods and Delivery Times

Delivery times depend on the shipping methods available in your country or region.

Air Shipping (Default for Most Regions)

This is our standard shipping method for most countries:

Delivery time: Approximately 15–25 business days.

Customs Information: Air shipping includes all applicable taxes; no additional customs duties or clearance fees are required upon receipt.

Express Shipping

For countries where air shipping is not available, we will use international express shipping:

Delivery time: Approximately 7–15 business days.

Customs Information: Local customs authorities will impose duties, which are the buyer’s responsibility and are not included in the shipping cost. 

3.After-Sales Support

If you have any further questions, please contact our official customer support team for technical assistance:

(After-sales email:service@pempcar.com)

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